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Terms & Conditions

The Big Day Out Event Terms & Conditions

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1. Ticketing and Refund Policy

  • Ticket Price: £95 per person, payable in full at the time of booking.

  • Refunds: Refunds are available as per our refund policy.

  • Full refund is available for cancellations made 7 days or more before the event date.

  • 50% refund for cancellations made within 3-6 days before the event.

  • No refund for cancellations within 48 hours of the event, although tickets may be transferred to another attendee by notifying us with their details.

  • Tickets are Non-Transferable: You must contact the event organiser

 

2. Admission Requirements

  • This is an Over 18's event.

  • All attendees must present their tickets (Printed or Email) for admission.

 

3. Event Schedule

  • Event Timing: The event runs from 3:00 pm to 1:00 am. Please plan to arrive on time to enjoy all scheduled activities.

  • Drinks Reception: Starts at 3:00 pm. Non-alcoholic and alcoholic beverages will be served responsibly; please bring a valid ID if you intend to consume alcohol.

  • Goody Bag: One bag per person. Bags will be placed at each table setting. Attendees are responsible for their goody bag for the entire event. There is no replacement for misplaced goody bags.

  • Shopping: Access to a selection of vendors offering exclusive items and experiences. All vendors will have card machines, however, there can be WIFI issues so bring cash, just in case.

  • Meal and Supper: Served at designated times. Hotel staff will take Dietary Restrictions, for Dinner only, when seated at the table.

  • Entertainment: DJ and Bodyfit Mums will entertain throughout the day and night.

 

4. Code of Conduct

  • All attendees are expected to treat others with respect and maintain appropriate behaviour throughout the event.

  • The organisers reserve the right to refuse service or entry to anyone engaging in inappropriate or disruptive behaviour.

 

5. Health and Safety

  • By attending, guests agree to follow all health and safety protocols in place at the venue.

  • If you are taking part in any of the planned activities you do so at your own risk.

  • If you are unwell or experiencing symptoms of illness, we ask that you refrain from attending and consider transferring your ticket to another guest.

 

6. Photography and Media Release

  • Photographers and videographers may capture portions of the event for promotional purposes. By attending, you consent to your image being used in promotional materials such as Social Media Platforms, and the Digg Community Website.

  • If you prefer not to be photographed, please inform the Event Team at the event.

 

7. Liability

  • The organisers are not responsible for any loss, theft, or damage to personal belongings. Attendees are encouraged to keep valuables secure.

  • The organisers are not liable for any injuries or health issues arising from the consumption of food, beverages, or activities at the event.

 

8. Event Changes or Cancellation

  • The event is subject to change or cancellation at the organisers’ discretion. See refund policy.

  • Should any substantial changes to the event occur, attendees will be informed via email.

 

9. Privacy

  • Any personal data provided during the ticket purchase will be used only for event-related communication and will not be shared with third parties.

 

Contact Information

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